Privacy Policy

Privacy Policy

This policy statement is prepared in accordance with the Personal Data (Privacy) Ordinance of the Hong Kong Special Administrative Region - Chapter 486 (the "Ordinance"), and is for Top Sense Digital Limited , its subsidiaries, associated companies and related companies (the "Company") for its Responsibilities and policies for providing information.

Although this policy specifically lists the responsibilities of the company under the laws of the Hong Kong Special Administrative Region, the company believes that the principles of personal data protection in the regulations are the same as those of relevant laws around the world. Accordingly, the Company implements these principles and the procedures set out here, wherever practicable, throughout the world. Where the Company's operations are subject to privacy legislation outside the Hong Kong Special Administrative Region, this policy will be implemented to the extent practicable and consistent with that legislation.

Company policy

The company is committed to protecting the privacy of your personal data, and hopes that you will know about your rights, and then use the various network-related services provided by the company's website with peace of mind. The company's executives, managers, and employees are always aware of the confidentiality of all personal data obtained, (or) stored, (or) transmitted, (or) used by the company or on behalf of the company, and protect their security.

When you request access and (or) correction of relevant personal data held by the company according to law, the company will provide and (or) correction in the prescribed time and method.

Collection of Personal Data

The Company may collect your personal data for the purpose of performing business, including registration and related products and services (including related online services), as follows:

(a) name;
(b) mailing address and/or billing address;
(c) account details, including account number, service number or user account number;
(d) payment details, including credit card and bank correspondence;
(e) contact details, including contact name, telephone or email address;
(f) Information for identity verification, including ID card type and ID card number.

In some cases, in order to improve our products and services, we may ask you to provide specific information. In most cases, you can choose not to provide it. If you cannot provide the personal information required for the relevant service scope, you may not be able to complete some of the online services you need. This type of information includes but is not limited to the following types:

(a) age;
(b) gender;
(c) salary and occupation details;
(d) education and professional fields;
(e) hobbies and leisure activities;
(f) Other products and services ordered
(g) Family and relative information.

The company's website will also collect relevant information about your online activities, and implement comprehensive statistics of server usage in a cumulative or anonymous manner, so as to better meet the needs and expectations of website visitors. This type of information includes but is not limited to the following types:

(a) the type and version of the browser;
(b) operating systems;
(c) domain name

Use of data

Our use of customer information will be limited to the scope required for business management, mainly for improving service quality and strengthening personalized services:

Sending information about our products and services, events, acts, promotions and events;
Marketing activities or marketing and promotional information of manufacturers, business partners and other specific companies;
Joint marketing plan with other strategic partner companies;
Classify and filter the content you have browsed, and integrate the content you have browsed on our website to provide personalized marketing and promotional information;
Fulfill orders you place for products or services, process orders and checkout;
Answer your questions about member registration and offer offers and exclusive benefits;
Collect statistics, perform analysis, and provide anonymous reports to internal and external clients;
Conduct questionnaire surveys related to customers, products or services;
Evaluate and improve our products and services;
To achieve the purpose directly related to the items listed above.

COOKIES

The company uses cookies to improve your browsing of the pages of our website when you visit it. Cookies are small pieces of information that your browser stores on your computer when you browse a website. Our cookies allow us to integrate the results of your browsing on our website so that we can instantly recognize you when you revisit.

link

Please note that there are links to other websites on the company's website and joint promotions will be held with other websites from time to time. When you link to other websites from our website or use joint promotional websites, please be aware that our confidentiality policy will not apply. Your browsing and interaction on other websites, including websites that have links to our website, are conducted in accordance with their own rules and terms, which may differ from those of our website.

The company is not responsible for the behavior of websites linked to or from the company's website, their information or content. Only websites with useful topic information for our website users will have permanent links.

Data Security Measures

The company takes reasonable measures to maintain the correctness, completeness and timeliness of the information collected, used or disclosed by the company, and ensures that it is stored in a safe environment that only authorized employees and contractors can access. However, the company does not guarantee the illegal intrusion of third parties or the illegal acquisition of information by anyone.

Information access and update

You have the right to inspect your personal data held by the company and accordingly request to access, update, correct or request a copy of your personal data by sending an email to .

The company will respond within 40 days in accordance with the authority and validity of the access request.

retention of data

The personal data held by the company will be required according to the time of the purpose of data collection. At the same time, the company reserves the right to keep the same information in the database for statistical purposes.

disclosure to third parties

The personal data held by the company will be kept confidential and protected, but the company may provide the collected data to the following persons for the same or related purposes:

The company's subsidiaries, affiliated companies or joint ventures or other related companies;
The company's third party manufacturers and business cooperation companies;
A company that assists the company in fulfilling the purpose stated in this article,
Parties participating in the company's joint marketing plan;
Agents, contractors, or vendors that provide management, order processing, billing, credit checks, debt collection, or other services necessary to perform business;
Persons or legal persons bound by confidentiality contracts, including our company;
The company believes that he is a bona fide person who should be disclosed to him according to current regulations

You should also note that the privacy protection stipulated in this confidentiality clause will not apply to the personal data delivered by the platform itself to a third party. The company is not responsible for the protection or lack of protection of your personal data by third parties.

Except as stipulated in this confidentiality statement, the company shall not provide the personal information of your user identity to a third party without your consent.

If the court orders the company to provide specific customer information, the company will disclose your personal information to the court official who has been certified as having the right to obtain your personal information or the person specified by the court order.

deemed consent

By using the company's website, you agree to the company's collection and use of your personal data in accordance with the contents of this privacy statement. When we make major changes to the regulations on the use of customer information, in order to protect your rights and interests, we will post a notice on the webpage to let you know about the relevant matters.

Consulting unit

If you have any comments on our statement and privacy protection policy, please contact us: